Consulting, engineering and training

Four kinds of work. Most engagements start with one and grow into another: a troubleshooting job becomes a migration, a migration ends with training.

What the work looks like

A regional hospital

Outbound calls from a hospital failed at random. The carrier pointed at the gateway, and the gateway vendor pointed at the carrier.

A state agency

An agency had approval to move its phone system to the cloud and no complete record of what the old system did.

A multi-site business

After a firewall replacement, branch offices had choppy audio and dropped calls, but only at the busiest time of day.

Four steps, the same for a two-day problem and a six-month project.

Tell us the problem
A call or a message is enough. We ask about the environment and the result you need, and we say so if we are not the right fit.
Agree the scope
A short written scope: what will be done, by when, and how both sides will know it is finished.
We do the work with your team
In scheduled, reversible changes, with your engineers involved and written status as we go.
You own the result
Documentation, a walkthrough, and training where it helps. Your team runs it from there.

Describe the environment and the problem or the project. An engineer will read it and reply.